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Technical Support Advisor

Job description

Technical Support Engineer

  • Newly created role for a Technical Support Engineer in a global product vendor
  • Work across a market leading product as a technical specialist
  • 12pm to 8pm shift
  • You must to an Australian Citizen eligible for NV1 clearance to apply

Join this market leading IT Security platform provider in this newly created Product Support role. In this role your focus will be to become a Technical Specialist in the core product and you will work on a mixture of new deployments, upgrades as well as smaller product updates/patches etc. In this role you will engage with on and offshore stakeholders across the whole business.

To make sparks fly you will have:

  • Experience deploying, configuring and maintaining software applications such as centralised Logging solutions and Infrastructure
  • Strong technical skills across Windows and Linux platforms
  • Strong knowledge of Networking
  • Experience in owning the quality of Software deployments/patch roll outs etc
  • Ability to work weekends and on-call
  • Passion for the IT security sector

What makes this role shine?

  • 12pm to 8pm shift
  • Hybrid work environment - 1-2 days per week in the office
  • Join a close knit on-shore team that is part of a global market leader in their space
  • Gain experience in the Cyber intelligence domain

Spark your interest?

To find out more about this exciting and challenging role please apply by attaching your resume or contact Luke on 02 8090 7780