IT Support Analyst - Level 2

Location: Canberra CBD, Australian Capital Territory
Job Type: Permanent
Salary: AU$70000 - AU$80000
Contact: Trixia Gubat
Email: email Trixia
Reference: BBBH1763_1559013097
Posted: 21 days ago
  • $70,000 - $80,000 plus super.
  • Professional Services Firm.
  • Permanent opportunity.

Our client is a leading professional services firm with a strong culture. They are a company that is dedicated to delivering exceptional customer service in all areas of the organisation.

We are looking for a dependable IT support analyst who has a strong passion for technology and customer service, to join their office based in Canberra. You will be responsible for level 1 and 2 ticket resolution, escalation management, document management and uphold the SLAs agreements.

To make sparks fly you will have:

  • Windows 7/10 support.
  • Outlook 2010/2016 support.
  • Audio Visual support.
  • VMWare support.
  • Mobility support.
  • Remote access support.
  • Hardware installation/procurement support.

What makes this role shine?

  • You will take ownership of the IT service desk.
  • Work in a reputable organisation.
  • Close to public transport.

Spark your interest?

To find out more about this exciting and challenging role please apply by attaching your resume in MS word format or contact Trixia on 02 8090 7784.